For PRS clients
Set Up Your PRS Helpdesk Account
The helpdesk is where PRS clients submit coding questions and get documented answers from our certified coding team. Setting up your account takes about a minute.
1. Tell us who you are
All fields marked * are required. Your role and category help us route your first question to the right coder.
What happens next
2. Check your email for a message titled “Welcome to PRS Helpdesk.” It usually arrives within a few minutes; check your spam or junk folder if you don’t see it.
3. Open the link in that email (the “View my request on the web” button).
4. Click “Join” and create your password. From then on you can log in any time to submit a coding question, check the status of an open question, and attach supporting documents.
Please note: your PRS Helpdesk login is separate from your prsnetwork.com account. If you have both, you will have two different passwords.
Already have a helpdesk account?
Log in to submit a new question or check on an open one. Not a PRS client yet? Learn how the helpdesk works or tell us where it hurts.
